Enhancing the Speaking Section of International English Exams

Introduction

Cambridge English, a leading provider of international English language exams, partnered with a UK-based market research company to explore candidates' experiences and preferences regarding the speaking section of English exams. The study aimed to gather insights that could help improve the speaking test format and enhance the overall exam experience.

Objective

The main objective of this study was to understand candidates' perceptions of the current speaking exam format and to explore alternative approaches that could improve the fairness, comfort, and effectiveness of the speaking assessment.

Methodology

The research was conducted through qualitative interviews with a diverse group of candidates who had previously taken international English exams. The interviews were designed to encourage open discussion, allowing participants to share their experiences, preferences, and suggestions for the speaking section. Participants were asked about their experience with the exam, their feelings about the in-person format, and their preferences for alternative formats. Additionally, the study explored candidates’ attitudes toward using digital tools for preparation.

Key Findings

• Mixed Feelings About In-Person Format: Many participants expressed mixed feelings about the current in-person format of the speaking exam, which typically involves two examiners and two or three students. While some appreciated the face-to-face interaction and perceived it as a fair way to assess speaking skills, others found it intimidating, especially with multiple participants and examiners present.
• Preference for Smaller Groups or Individual Assessments: Several participants suggested that smaller groups or individual assessments could reduce anxiety and provide a more comfortable testing environment. Some participants felt that having fewer people in the room would allow for more focused evaluation and reduce the pressure they felt during the exam.
• Interest in Alternative Formats: When presented with different ways the speaking test could be conducted (e.g., online via computer, tablet, or mobile), opinions varied. A significant number of participants preferred the idea of a face-to-face interaction but were open to the convenience of digital formats, particularly for practice or if the digital format could closely mimic the in-person experience.

Conclusion

The study concluded that while the traditional in-person format of the speaking exam is valued for its direct interaction, there is room for improvement in making the environment less intimidating and more conducive to showcasing candidates' true abilities.